faq.fursuitreview.comFrequently Asked Questions | FursuitReview

FursuitReview About FursuitReview FAQ Support Us Contact Privacy Policy All Reviews Fursuit Reviews Non-Fursuit Reviews Submit Makers List Guides How to Buy a Fursuit What Makes a Good Photo (for Reviews) Fursuit Gear Store Support Supporters Donate Advanced Search Frequently Asked Questions [short URL: faq.fursuitreview.com ] Welcome to the FAQ page! If you have a question that is not answered here, feel free to contact us . All FAQs Reviews Site Can I change or edit a review I already wrote? Yes. If you would like to change some names, correct typos, or otherwise make small adjustments, please use the contact form with a link to the review you’d like to update and we will work with you. If you have major corrections or updates, such as you wrote a review a year a go and now you have a completely different opinion of the item, it is suggested you fill out a completely new review form . When you fill out the new review form, mention in the notes section that your review is an update, and include a link to the previous review. This information will be used to overwrite the old review with your new one. If your item has been refurbished, this is not a review change. Treat the refurbished item as a brand new item and submit a brand new review for the maker who did the refurbishment. Please also reference and link the original review in your new review for the refurbished item. Also note that FursuitReview may contact you through the information provided on the previous (old) review in order to confirm your identity. How are completion times calculated? In most cases, the completion time is fairly straight-forward, and is calculated using the two dates provided in the reviews (date commissioned/bought and date completed/shipped). In the case of very vague dates, the best guess is used. In the case of two different sets of dates, such as contacted/commissioned on Y date but paid by Z date, the longer date is chosen if there are 2 months or less in between the two completion times. If there are 3 months or more between the two times, the review is put in two different time categories (ex. 1 – 3 months” and 4 – 6 months” ). An example of a review placed in two different time categories: Commissioned Maker in January 2014. Paid fully in February 2015. Received item in January 2016. In this case, the review would be marked as 12 – 23 Months” and 2+ Years”. FursuitReview does this as people researching for fursuit completion dates may not consider the maker to be working unless they are fully paid first. This method of sorting is the best compromise. Additionally, Pre-made items are exempt from the completion time” categories unless the item took longer than one month to receive. In these cases, the reviews are listed in both the Pre-made” category and the applicable Completion Time” category. Because of this, make sure to read the review and understand the context in which ratings and categorization are applied. How are reviews rated? FursuitReview asks the reviewer to answer the question: Would you recommend this maker?” The reviewer answers in a positive (yes), neutral (ok/maybe), or negative(no) way. [YES] Positive = The reviewer would recommend this maker to another [OK] Neutral = The reviewer may or may not recommend this maker, depending on certain circumstances (reviewer clarifies what these are) [NO] Negative = The reviewer would not recommend this maker to another, unless the maker significantly changes their practices Since reviews are inherently opinionated, a reader should pay attention to the entire review instead of focusing specifically on the grade or rating. Some grades may seem misleading without context, and it is important to keep this in mind for all reviews before making snap judgments about an item or its maker. Reading the General Information” on older reviews and/or the Maker Information” box on current reviews will help provide you with the information about the context of that review. How much the reviewer paid, how long they waited, how much prior experience they have with fursuits, how long they have worn the item they’re reviewing, and if they contacted the maker about any problems they had are all things to keep in mind when considering why a reviewer rated an experience a certain way. How can I remove or delete a review? Only FursuitReview staff have the ability to remove and edit reviews. Only a maker or the review’s writer can request to have a review removed. You may be asked to provide proof you are not an impersonator when you ask for a review to be removed. Third parties cannot remove reviews at all. For reviewers: In the past, we have taken down reviews in some very rare circumstances, but we will no longer do this. Once we publish a review, if it follows the rules, it will be up forever. If someone is harassing you because of the review, please contact us and we can work with you to remove your name, edit the review, or turn off the comments. If it is the maker that is abusing you, please consider posting an ArtistsBeware about your experience. In all cases, it is best to not engage with these people and simply block them from your social media so they can no longer contact you. For makers: If the reviewer is outright lying about their ownership, usage, or experience with you or an item you made in their review and you have proof of that lying, contact us and your case will be dealt with on a case-by-case basis, with possibility of the review being removed, edited, or comments disabled. It is also heavily recommended that you make an ArtistsBeware Client Beware” post about that user and their false review. If the reviewer is genuinely abusive or a liar about you and/or your item, you should keep your complaints private, not respond to the FursuitReview submission in comments, and contact us for resolution. If your proof is reasonable, your case will be dealt with quietly and with as little drama as possible. If you simply do not like the review of you or your item, or you do not have proof that the reviewer has falsified their review, you are encouraged to respectfully defend yourself in the comments of the review or submit an official review response . While FursuitReview does not allow reviews of customers (that is what ArtistsBeware is useful for), you are free to defend yourself in the comments. Do not go outside FursuitReview and insult, harass, or otherwise harm a reviewer who has given you a bad review.” If you are found to be doing this, you will be blocked from commenting on FursuitReview entirely. Please note that FursuitReview does not police how a reviewer feels about their item or experience. If they describe their experience as negative, even if you think it does not count” as a negative experience, that does not constitute as lying and the review will not be removed. If this is the case for the review you wish to remove, FursuitReview recommends encouraging your other customers to submit reviews of your items in order to more fully balance how your image is presented. Additionally, if a reviewer has character flaws,” proof of them acting out against other people or at other times does not necessarily mean they lied in the review itself. FursuitReview only removes reviews based on the content of the review, not the type of person behind it. If the review itself is false, it will be removed. If the person behind the review has a bad reputation, but still told the truth about their item in their review, then the review will stay. How long will it take for my review to be published? When you submit a review using the review form, it should be posted to the website within seven (7) days. If something needs clarification, or if for some reason your review is unable to be posted within seven days, you will be contacted on the email you provided in the form. Generally, only one review is posted a day. So do not be alarmed if you see reviews posted but they are not yours. A review of a maker that has never...